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Optimism is where I always begin – that mixture of hope, curiosity and passion, the building blocks of personal and collective transformation.

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I see people as fascinating puzzles to be explored, rather than problems to be solved.

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Show me a diverse group of people who seemingly have nothing in common, I will see their differences as the common ground on which great success can be achieved. We can even have some fun in the process!

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I like to understand how people and “things” work - then make them the best they can be: effective, timely, efficient or just plain right.

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People often find budgets and finance a complex and sometimes daunting part of any project. I love it when I help people make the most complex of challenges easy and simple to understand and deal with.

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I enjoy helping organisations to communicate effectively, creating an environment where people choose to be engaged. Making a difference to the way employees feel about coming to work each day has an extraordinary impact on business results.