Questions of Difference Privacy Policy

We at Questions of Difference are committed to protecting the privacy of our employees, associates, clients and users of our website. When you use Questions of Difference, you trust us with your information and we are committed to preserving that trust and providing a safe and secure environment for any personal data we collect from you. We will ensure that the information you submit to us via our website or through our office is only used for the purposes set out in this Data Privacy Notice. This means we will not collect and process users’ personal information beyond what is legally required for the function of our services.
Personal data is data that can identify you as a living individual. Examples of General personal data are name, address, email address and Special Data – ethnicity and religion.
The (GDPR) General Data Protection Regulation is the relevant data protection law across Europe which came into force on May 25th 2018. We strive to comply with all applicable laws to protect your privacy. Your new rights under GDPR are set out in this notice.

Who controls your personal data?

  • The Data Controller is Questions of Difference
  • UK Company Number 4206061
  • Address: 4 The Chine, Muswell Hill, London N10 3QA
  • Contact: The Data Protection Officer
  • Email Address: anne@questionsofdifference.com
  • Telephone Numer: 020 7831 6006

What personal data do we collect?

  • Contact details
  • Name, address, telephone number, email address
  • Employment details, role etc

What purposes do we use your data for

Personal data is used to administrate the provision of personal professional programmes and coaching services.
To contact you regarding our services

How long do we retain personal data

  • Personal data of clients is retained for 5 years
  • You may request deletion of your personal data at any time

Legal Basis for Processing Data

Our legal basis for the processing of personal data is our legitimate business interests, although we also rely on contract, legal obligation and consent for specific uses of data

Your Rights

GDPR compliance requires data subjects be granted certain rights. Below is a list, of rights that are relevant to the collection, processing, and storage of personal data by Questions of Difference

Right to Access

Data subjects reserve the right to request and obtain exactly what data is being collected, how, where, and for what purposes. This data can be requested by contacting Questions of Difference.

Right to Be Forgotten

Should data subjects at any time wish to withdraw their consent and no longer allow Questions of Difference to store their personal data, this request can be manually made to us directly. Please be sure to include the full name (including any prefixes) and email address of whom the data is in reference to, so that all data relating to the data subject in question can be accurately removed.

Data Portability

Similar to the Right to Access, Data Portability requires that data subjects are able to request, obtain, and/or transfer possession of collected data at any time. As mentioned above, this data can be manually requested directly from us and provided in an electronic format free of charge. Should the data subject wish to transfer the possession of the data stored by Questions of Difference please also include the full name (including any prefixes) and the relevant contact information relating to the individual or organisation whom you wish the data to be transferred to.

Breach Notification

Should Questions of Difference encounter a breach/unauthorised access of personal data that is likely to “result in a risk for the rights and freedoms of individuals”, Questions of Difference will ensure that a notification is made within 72 hours of becoming aware of the breach.

Business Contact

If you choose to have a relationship with Questions of Difference, such as a contractual or other business relationship, we will continue to contact you in connection with that business relationship.

Data Security

Questions of Difference holds all personal data in a secure hosted environment from one of the leading cloud storage providers with high levels of both cyber and physical security.

Your Consent

By using this website, you consent to the terms of our Online Privacy Policy and to Questions of Difference processing personal information for the purposes given above, as well as those explained where we collect personal information on the web. Should the Online Privacy Policy change, we intend to take every reasonable step to ensure that these changes are brought to your attention by posting all changes prominently on our website for a reasonable period of time.
We are committed to protecting your right to privacy. Questions of Difference respects your privacy and we will use our best efforts to ensure that the information you provide remains private. Information provided will only be stored on computers based in the UK.